Each herbal offering is thoughtfully hand-crafted, packaged, and prepared with care. Because our products are made with herbs intended for personal consumption, we do not accept returns or exchanges once an order has been shipped.
We want you to feel confident ordering from us, and we will always do our best to make things right when an order arrives with a problem.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
Please include:
Once we review your request, we may offer a replacement or refund for the affected item.
Incorrect Orders
If you receive an item that is different from what you ordered, please contact us within 7 days of delivery.
We will arrange for the correct item to be sent to you or provide a refund for the incorrect item, as appropriate. You will not be responsible for additional shipping costs resulting from an error on our part.
Refunds
Approved refunds will be issued to the original method of payment. Please allow 5–10 business days for the refund to appear, depending on your payment provider or financial institution.
Please Note
Because our herbal products are hand-crafted in small batches and are intended for personal consumption, we cannot accept returns based on preference, taste, change of mind, or an unopened/unused product.
We encourage you to review your order carefully before completing your purchase. If you have questions about an ingredient, blend, or product before ordering, please reach out to us and we will be happy to help.
Our Commitment
Every order is prepared with intention and care. While we cannot accept returns, we believe in standing behind the quality and accuracy of what we send you. If something arrives damaged or we have made an error with your order, please let us know so we can make it right.
Thank you for supporting small-batch, thoughtfully crafted herbal goods.
